At Cherieful Beauty, your satisfaction means everything to us. If something isn’t quite right, we’re here to help.

 

Returns

We accept returns of unused and unopened products within 30 days of delivery. To be eligible for a return, items must be in their original packaging, unused, and in the same condition you received them.

Unfortunately, for hygiene reasons, we cannot accept returns on any items that have been opened, tried on, or used.

 

How to Start a Return

To begin your return, please email us at hello@cheriefulbeauty.com with:

● Your order number

● The item(s) you’d like to return

● A brief reason for the return

We’ll respond within 1–2 business days with instructions.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we can’t guarantee that we will receive your returned item.

 

Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.

Please note that original shipping fees are non-refundable.

 

Exchanges

We do not offer direct exchanges. If you’d like a different item, please return your original purchase (if eligible) and place a new order.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please email us at hello@cheriefulbeauty.com within 7 days of delivery. We’ll make it right as quickly as possible.

 

Questions?

We’re here to help. If you have any questions about returns or refunds, please reach out to us at hello@cheriefulbeauty.com.

 

Cherieful Beauty: Because self-care should always feel good.